From Studio to Your Door
SHIPPING & DELIVERY
Here's exactly how your print gets from our studio to your walls.
Your Order Journey
Order Confirmed
You receive an order confirmation email within minutes of purchase.
Production
Your print is produced by our professional print partner. Production takes 2–5 business days.
Quality Check
Every print is inspected for colour accuracy, sharpness, and damage before packing.
Secure Packaging
Prints are rolled and placed in heavy-duty tubes, or flat-packed between rigid boards depending on size.
Shipped
Your package is dispatched with a tracking number emailed to you immediately.
Delivered
Delivery takes 3–10 business days depending on your location worldwide.
Estimated Delivery Times
* After production (2–5 business days), estimated shipping time:
Oversized Canvas Shipping
Due to carrier restrictions, the following oversized canvas sizes are only available for shipping to select countries:
Eligible countries: United States, Canada, Spain, United Kingdom, Germany, and Australia.
All other canvas sizes ship worldwide. If you're unsure whether your preferred size can ship to your location, please contact us before placing your order.
Our Packaging
Protective Tubes
Prints are carefully rolled and shipped in rigid cardboard tubes to prevent creasing or damage.
Flat-Pack Board
Larger or framed prints are packed between rigid backing boards with corner protection.
Eco-Friendly Materials
All packaging materials are recyclable. We're committed to minimising our environmental footprint.
Damage Protection
Every order includes our quality guarantee — if your print arrives damaged, we'll reprint it for free.
Common Questions
Will I receive a tracking number?
Yes — once your order ships, we'll email you a tracking number so you can follow your package every step of the way.
Do you ship to P.O. boxes?
We can ship to most P.O. boxes for smaller print sizes. Large orders may require a physical street address.
What if my order is delayed?
Occasionally, international shipping can experience delays due to customs. If your order hasn't arrived within 15 business days, please contact us.
Can I change my shipping address?
Address changes are possible before your order is dispatched. Contact us immediately at hello@hevauniqueart.com.
Questions about your order? Contact our support team.